Good/Better/Best Estimates
Present 3-tier Good/Better/Best estimates directly from your tablet to boost your average ticket size and give customers the power of choice.
The Problem: Flat-rate, single-option estimates leave money on the table. When you hand a homeowner one price, the only question they ask is "Can I get this cheaper somewhere else?" You force them to compare your single quote against your competitors' quotes, often resulting in a race to the bottom.
How It Works
Opsler transforms the sales conversation from 'Should I hire you?' to 'Which option should I choose?' Building a multi-option quote takes seconds thanks to our intelligent tier inheritance system.
- Step 1: Build the Baseline — Add the essential services and parts to your 'Good' tier. Opsler automatically copies these baseline items into your Better and Best tiers.
- Step 2: Add Premium Upgrades — Add mid-level upgrades to the 'Better' tier (which inherits to Best) and premium luxury items exclusively to the 'Best' tier.
- Step 3: Highlight the Focus Tier — Select your 'Focus Tier' (typically Better). Opsler highlights this option visually on the presentation screen as the 'Recommended' choice.
- Step 4: Present Side-by-Side — Hand the tablet to the customer or email the secure token-based link. The customer portal displays all 3 tiers side-by-side with complete line-item breakdowns, descriptions, and quantities for easy comparison.
Who Uses It & Business Impact
This feature fundamentally changes the psychology of field sales, turning technicians into trusted advisors rather than pushy salespeople.
- For Technicians — Technicians no longer have to hard-sell premium equipment. By simply presenting options side-by-side, they naturally increase their average ticket size without feeling like they are pushing unnecessary upgrades.
- For Business Owners — Owners see a massive increase in revenue per job. Industry data shows that up to 67% of customers will choose the 'Better' or 'Best' option when given the choice, increasing average ticket sizes by 30% to 50% overnight.
Frequently Asked Questions
Opsler uses a smart inheritance system to save you time. Items you add to the 'Good' tier automatically appear in all three tiers. Items added to 'Better' appear in Better and Best. Items in 'Best' only appear in the Best tier. This means you only build the estimate once.
Yes. You can configure a 'Focus Tier' (which defaults to 'Better'). This tier is visually highlighted on the customer's portal as the recommended option, subtly guiding their choice.
The customer selects their preferred tier right in the portal before approving. When they sign, only the items from that specific selected tier are carried over when you convert the estimate into a scheduled job.
No. The Opsler technician app is offline-first. Your techs can build complete Good/Better/Best estimates in a basement with zero cell service, leveraging their cached pricebook. The estimate will automatically sync and send once they regain a connection.
Ready to Run Your Business Without the Chaos?
Scheduling, dispatch, estimates, invoicing, customer portal, and a free branded website — start completely free, upgrade to Pro when you scale.
Free forever on the Budding plan. No credit card required.