ServiceTitan vs Opsler for HVAC: Which One Fits a Growing Shop?
Both platforms handle HVAC work. But one costs 3x more and takes months to deploy. Let's compare what actually matters.
TL;DR
ServiceTitan is a strong HVAC platform — for large companies that can afford it. If you're a growing shop with 5-50 techs, Opsler gives you HVAC-specific presets, equipment tracking, maintenance agreements, offline mode for attics and basements, and GBB estimates — at $149/month instead of a reported $245-$500/tech/month. Same-week setup instead of 6-12 weeks.
ServiceTitan does not publish pricing. Figures cited are based on user reports from G2, Capterra, and industry forums. Contact ServiceTitan directly for current pricing.
What Do HVAC Companies Actually Need from Their Software?
If you're running an HVAC shop, you know the drill. Summer hits and your phone doesn't stop ringing. You've got techs in attics measuring 140 degrees, customers calling every 20 minutes asking "when's the tech getting here," and an office manager trying to keep 15 jobs straight on the dispatch board.
You need software that handles HVAC work specifically. Not a generic field service tool that you spend weeks customizing. And definitely not an enterprise platform that costs more per month than your truck payment.
So how do ServiceTitan and Opsler stack up for a real HVAC business?
ServiceTitan for HVAC: The Enterprise Choice
Let's give ServiceTitan its due. They've invested heavily in the HVAC vertical. Their pricebook management is deep. Their reporting can slice data a dozen different ways. They've got integrations with equipment manufacturers and marketing ROI tracking.
But here's the reality check: most of those features are built for companies running 50-200+ techs. The advanced marketing analytics? Useful when you're spending $30,000/month on Google Ads. The fleet management tools? Designed for 50-truck operations. The custom reporting dashboards? Built for companies with someone whose full-time job is looking at reports.
If you're a 15-tech HVAC company, you're paying for a lot of horsepower you'll never use. And according to user reports, you're paying roughly $245-$500/tech/month (that's an estimated $3,675-$7,500/month for 15 techs), plus a reported $5,000-$15,000 in implementation, plus office staff seats, plus reported add-ons like Marketing Pro ($500-$1,500/month extra). That's a lot of AC repairs just to cover your software bill.
Opsler for HVAC: Built for the 5-50 Tech Shop
Opsler's HVAC preset loads your account with everything an HVAC company needs from day one. You don't configure it — it's already configured.
Your service types show up as "AC Install," "AC Repair," "Furnace Service," "Duct Cleaning," and "Maintenance Agreements" — not "Service Type A" and "Job Category 1." Your techs see familiar language. Your office manager doesn't spend 6 weeks building a pricebook from scratch.
But the real HVAC advantages go deeper:
| HVAC Feature | ServiceTitan | Opsler |
|---|---|---|
| HVAC-specific preset | Manual config | Pre-loaded |
| Equipment tracking | Yes | Yes |
| Maintenance agreements | Yes | Yes |
| Offline mode (attics/basements) | Partial | Full (offline-first) |
| GBB repair vs. replace estimates | Partial | Built-in |
| Route optimization | Add-on | Included |
| Per-van parts inventory | Add-on | Included |
| Monthly cost (10 techs) | ~$2,450-$5,000+* | $294 |
* Based on user reports. ServiceTitan does not publish pricing publicly.
Why Do Growing HVAC Shops Choose Opsler?
Your tech's phone works in the attic
HVAC techs spend half their day in places with no signal — attics, basements, mechanical rooms. Opsler's offline-first PWA lets them complete the entire job workflow without connectivity. View the work order, take photos of the unit, collect the customer's signature, mark the job done. It all syncs when they step outside.
Repair vs. replace? Let the customer choose.
Good/Better/Best estimates were made for HVAC. Your tech diagnoses a failing compressor and presents three options: repair it, repair it with upgrades and warranty, or replace the whole unit. Customers pick what fits their budget. Your average ticket goes up 30-50% because the upgrade option was right there — no hard sell needed.
Equipment tracking per customer
Every customer record shows their installed equipment — make, model, serial number, install date, warranty status. When your tech arrives for a maintenance call, they know exactly what they're servicing before they open the access panel. No calling the office. No guessing.
Parts on the truck, tracked per van
Know what every tech has in their van. Capacitors, contactors, filters, refrigerant. Get low-stock alerts before your tech shows up to a job without the right part. Transfer stock between vans or from the warehouse. ServiceTitan charges extra for this. Opsler includes it.
Maintenance agreements that run themselves
Set up recurring maintenance schedules and Opsler automatically generates jobs when customers are due for service. Spring AC tune-ups and fall furnace checks go on the board without your office manager manually creating them every season.
Looking for a broader comparison of HVAC software options? Check out our best HVAC software comparison for a full rundown of how the top platforms stack up for HVAC businesses.
Frequently Asked Questions
ServiceTitan is a solid platform for large HVAC companies with 50+ technicians and the budget to match. It has deep features for fleet management, marketing ROI tracking, and advanced reporting. But if you're a growing HVAC shop with 5-50 techs, the cost (users report per-technician pricing starting at roughly $245/tech/month + $5,000-$50,000 implementation) and 6-12 week setup time might be more than you need. ServiceTitan doesn't publish pricing publicly — contact them directly for current rates.
Yes. Opsler has an HVAC industry preset that pre-configures your account with HVAC terminology and service types — AC Install, AC Repair, Furnace Service, Duct Cleaning, Maintenance Agreements, and more. Equipment tracking ties installed systems to customer records. The offline-first app works in attics and basements where signal drops. And Good/Better/Best estimates help techs present repair vs. replace options professionally.
Yes. You can create and manage recurring maintenance agreements directly in Opsler. Set up annual or seasonal service schedules, track which customers are due for their next visit, and automatically generate jobs when it's time. Your techs see the customer's full equipment and service history when they arrive, so they know exactly what they're maintaining.
Yes. Each customer record can include equipment details — make, model, serial number, installation date, and warranty information. When your tech arrives at a job, they see what's installed, when it was installed, and what service history exists. No more calling the office to ask what unit the customer has.
It depends on your size and budget. If you're a large HVAC operation with 50+ techs, dedicated office staff, and $50,000+ to invest upfront, ServiceTitan's enterprise features are hard to beat. If you're a growing HVAC shop with 5-50 techs that needs to get running fast without breaking the bank, Opsler gives you HVAC-specific tools at a fraction of the cost — $149/month vs. a reported $245-$500/tech/month, with same-week setup instead of 6-12 weeks. (ServiceTitan pricing based on user reports; contact them for current rates.)
Yes — and this is one of Opsler's biggest advantages for HVAC. The offline-first PWA works without any cell signal. Your techs can view job details, take photos of equipment, collect customer signatures, and complete work orders in attics, basements, and crawl spaces where there's zero connectivity. Everything syncs automatically when they're back in range.
More About ServiceTitan
Deep-dive comparisons and guides for ServiceTitan vs Opsler.
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