# Opsler Features — Complete Feature List ## How do I win more jobs at higher prices? Not every job needs three tiers. Your techs pick the right tool — simple single-option estimates for straightforward work, GBB three-tier pricing when the job calls for it. Customers approve with OTP verification and digital signature (typed or drawn). Create estimates from pricebook templates, convert approved estimates to jobs or invoices, and track conversion rates across tiers. Businesses using tiered estimates see 30-50% higher average tickets. - Good/Better/Best templates: Pre-built 3-tier templates for common services. Your techs tap and present. - Simple estimates: Straightforward single-option estimates from your pricebook for jobs that don't need three tiers. - OTP-verified approval: Customers enter a one-time code and sign digitally. Tamper-proof. - Presentation mode: Professional estimate view for the customer's screen. - Estimate-to-job conversion: Approved estimates convert to jobs or invoices in one tap. Revision and resend built in. - Estimate analytics: Conversion rates, average ticket by tier, tier selection percentages, and time to approval. ## How do I stop revenue from slipping through the cracks? The invoice approval workflow means every invoice gets reviewed before it goes out. Your office catches $0 invoices, wrong discounts, missing labor charges, and pricing errors. - Invoice approval workflow: Admin reviews every invoice before the customer sees it - Pricebook management: Centralized pricing your whole team pulls from - Tax management: Automatic tax calculation based on service location - QuickBooks & Xero export: Invoices sync to your accounting software ## How do my customers always know what's happening? Each customer gets a unique portal link — no login, no app. But it's not just ETA tracking. They browse their full job history, download invoice PDFs, pay online, rate your team by category, message their technician, and check warranty status. Self-service that actually works. - Token-based customer portal: One-tap access, no username or password needed - Live ETA tracking: Customers see exactly when the technician will arrive - Job & invoice history: Customers browse their complete service history and download invoice PDFs - Online payments: Payment links embedded in the portal. Customers pay in two taps. - Technician chat: Direct messaging between customer and their assigned tech - Warranty portal: Customers check active, expiring, and expired warranties - Email notifications: Automated updates at every step — scheduled, en route, completed ## How do I dispatch smarter? Route-optimized dispatch with Google Maps integration keeps crews on the fastest paths. Conflict detection prevents double-bookings. - Route optimization: Google Maps finds the fastest path between jobs - Conflict detection: Alerts before a double-booking happens - Drag-and-drop scheduling: Rearrange the day's schedule with a quick drag - Team scoping: Each dispatcher manages their own crews ## How do my technicians work without signal? The Opsler technician app isn't just "offline-capable" — it's built offline-first. Your crew handles their entire workday without cell signal: estimates, invoices, office chat, van inventory, photos, signatures, and a personal performance dashboard. Everything queues up and syncs when they're back online. - Offline-first PWA: Works without internet, no app store download needed - On-site estimates: Create simple or GBB estimates from pricebook templates, right at the job site - Invoice creation: Build, preview, and send invoices. Collect payment before leaving. - Sync queue: Offline work queues up and syncs automatically when connectivity returns - Performance dashboard: Jobs completed, average rating, completion rate, and 6-month trends — visible to each tech - Photo capture offline: Before-and-after photos saved locally, uploaded later - Office chat: Message the office from anywhere, even offline. Messages sync when signal returns. - Van inventory: Check what parts are on your truck before heading to the next job. ## How do I protect my online reputation? After every job, Opsler collects a customer rating. Happy customers (4-5 stars) get routed to Google Reviews. Unhappy customers (1-3 stars) go to a private internal feedback form. - Smart review gating: High ratings go to Google, low ratings go to your inbox - Automatic collection: Rating requests sent automatically after job completion - Google review routing: Direct link to your Google profile for happy customers - Internal feedback capture: Unhappy customers tell you privately ## How do I track parts and inventory? Four location types — warehouse, van, truck, and office. Move stock between any two with single or bulk transfers. Low-stock alerts fire at two severity levels so nothing runs out. Valuation reports show the dollar value of what's sitting where. And a full parts catalog keeps SKUs, barcodes, and prices in one place. - Per-location stock tracking: Warehouse, van, truck, and office — each has its own inventory count - Low-stock alerts: Two severity levels. Get warned early, get alerted when it's urgent. - Stock transfers: Move parts between any two locations — one at a time or bulk - Job-linked usage: Parts used on a job automatically deducted from van inventory - Inventory valuation reports: See the dollar value of stock by location and category - Parts catalog: Full catalog with SKU, barcode, cost price, retail price, and industry category ## How do I get found and get booked? Every Opsler account includes a branded website with online booking — free. Competitors charge $500-$2K for this. - Free branded website: Professional site with your logo, services, and contact info - Online booking: Customers book 24/7, jobs land on your schedule automatically - QR code generator: Print QR codes for vans, flyers, and business cards - Lead management: New bookings tracked from first touch to closed job ## How do I make decisions with real data? See 12 weeks of job, revenue, and booking trends on one screen. Drill into per-job profit and per-tech efficiency. GBB analytics show which tier customers pick, how fast they approve, and average ticket by tier. Pull any report into a spreadsheet or sync straight to Xero. - Revenue dashboard: 12-week trends for jobs, revenue, and bookings — all on one screen - Per-job profit: See what you actually made after parts, labor, and overhead - Technician efficiency: Jobs completed, revenue generated, average rating, and completion rate per tech - GBB tier analytics: Which tier customers pick, how fast they approve, and average ticket by tier - CSV & XLSX export: Pull any report into a spreadsheet. Monthly revenue breakdowns included. - Accounting sync: One-click export to QuickBooks or Xero. Or sync automatically. ## Pricing $149/month for up to 5 users. All features above included. Additional users $29/month. No tiers, no feature gates. 10-day free trial, no credit card required.